You can delete your Kalea account and all associated data at any time. We offer two paths.
Option 1 — Inside the app (recommended)
- Open Kalea on your iPhone or Android device.
- Tap Settings.
- Tap Account.
- Tap Delete account.
- Confirm. Your account is queued for deletion immediately.
In-app deletion is the fastest path — it logs you out immediately and removes your data within 30 days.
Option 2 — Request by email
If you cannot access the app or have already uninstalled it, email us from the same email address you used to create your account:
We will confirm receipt within 5 business days and complete deletion within 30 days. We may ask a verification question to confirm you own the account.
What gets deleted
| Data category | Deletion timeline |
|---|---|
| Account (email, password hash, profile) | Immediately on confirmation, fully removed within 30 days |
| Food journal entries | Within 30 days |
| Weight history & body metrics | Within 30 days |
| AI photo-scan submissions | Not stored — discarded immediately after processing |
| Cached meal-description lookups | Within 90 days (automatic rolling purge) |
| Database backups containing your data | Within 35 days (rotated backups) |
| Anonymous usage analytics | Retained in aggregate, not linked to your identity |
What stays on your device
Data you wrote to Apple Health (iOS) or Health Connect (Android) from Kalea remains on your device under your control. To remove it:
- iOS: Settings → Health → Data Access & Devices → Kalea → Delete All Data from Kalea.
- Android: Settings → Apps → Health Connect → App permissions → Kalea → Remove permissions. To delete historical entries: open the Health Connect app → Data and access → choose the data type → delete.
Subscriptions are separate
Deleting your account does not cancel an active subscription. Subscriptions are billed by Apple App Store (iOS) or Google Play (Android) and must be cancelled there:
- iOS: Settings → [your name] → Subscriptions → Kalea → Cancel Subscription.
- Android: Google Play app → menu → Payments & subscriptions → Subscriptions → Kalea → Cancel subscription.
Questions
If anything is unclear or you need help, email [email protected].
For the full data-protection picture, see our Privacy Policy.
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